Privacy Policy

KindRoster collects information necessary to provide our volunteer management services:

• Account Information: Name, email address, organization name, and role
• Volunteer Data: Information you input about volunteers, including contact details, skills, availability, and activity history
• Usage Data: How you interact with our platform, including features used and pages visited
• Technical Data: IP address, browser type, device information, and cookies for essential functionality
• Documents & Files: Any documents, photos, or files you upload to the platform

We use your information to:

• Provide and maintain the KindRoster platform
• Process your requests and facilitate volunteer management activities
• Send service-related communications (e.g., system updates, security alerts)
• Improve our services through analytics and user feedback
• Ensure platform security and prevent fraud or abuse
• Comply with legal obligations and enforce our terms

We do NOT sell your personal information to third parties. Your volunteer data belongs to you and your organization.

We implement industry-standard security measures:

• Encryption: All data is encrypted in transit (TLS/SSL) and at rest
• Access Controls: Strict authentication and role-based access to your data
• Infrastructure: Hosted on secure, SOC 2 compliant cloud infrastructure
• Monitoring: Continuous monitoring for suspicious activity and security threats
• Backups: Regular automated backups to prevent data loss

We may share your information with:

• Service Providers: Trusted partners who help us operate the platform (e.g., hosting, email delivery)
• Optional Integrations: Services you choose to connect (e.g., Twilio for SMS, when you set it up)
• Legal Requirements: When required by law, court order, or to protect rights and safety

All third-party providers are contractually obligated to protect your data and use it only for specified purposes.

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Export: Download your data in a portable format (CSV)
• Opt-out: Unsubscribe from marketing emails (service emails may still be sent)

To exercise these rights, contact us at info@kindroster.com

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your data within 90 days, except where we must retain it for legal or regulatory compliance.

KindRoster is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Organizations: If you manage volunteers under the age of 16, you are responsible for obtaining proper parental or guardian consent before collecting and managing their information through KindRoster. This includes ensuring compliance with all applicable child protection laws and regulations.

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Your continued use of KindRoster after such changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us: